Shipping Policy


Shipping cost may vary by items. 


As soon as we receive your order, we process your item in 2-3 business days, this includes production time since most of the products are made to order.

Estimated Delivery Time
As soon the order is processed, we will be sending tracking information to the email used during the purchase. It may take approximately 4-5 days delivery.

(Shipping carriers are experiencing delays due to the COVID-19 pandemic and Hurricane Ian)

If your order hasn’t arrived in the estimated delivery times, please contact our support team at

If your order hasn't arrived within 60 days of the date of original purchase, contact our support team for a full refund on your purchase.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).


For items received that are not as we described in our listing and Defective items, we cover the return shipping cost and replace the item asap.

All returns must be in its original packaging and condition and also be made within 15 days of the delivery date.


Wrong address

Once an item has shipped, we cannot change the shipping address.

In most cases, the item will be returned to sender and we can reship it once it's back with us. Contact us at and provide your complete shipping address, including any apartment or unit numbers to request reshipment.


Item Not Received But Tracking Shows Delivered

We are not liable for packages where the tracking shows as delivered. Your satisfaction is our top priority so we will work you you to try and figure out what happened. If it is proven that the package was stolen or delivered to the wrong address and after enough time has passed (at least 14 days) and thorough investigation done by the customer, only then at our sole discretion will we consider a reshipment of the same item/s.